We also value your feedback and suggestions — they help us continually improve the Farm Equipment Finance experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Australia’s proposed expansion of right to repair laws to agricultural machinery is shaping as a timely development for farmers managing high input costs, narrow seasonal windows and the growing complexity of modern equipment. The Federal Government opened consultation on 22 May 2026, with feedback due by 3 July 2026, on whether repair information access should be broadened for machinery used across farming operations. - read more
In Australia, the agricultural finance landscape is as diverse as the vast farmlands it supports. With a growing need to enhance productivity and efficiency, farmers are turning to advanced machinery to keep pace with modern demands. This is where financial solutions like harvester loans come into play. - read more
Tractors are the backbone of modern farming, revolutionizing the way we cultivate and manage farmland. From plowing fields to sowing seeds and reaping harvests, tractors significantly increase efficiency and productivity on the farm. - read more
Farm equipment plays a pivotal role in modern agriculture, driving efficiency and productivity across Australia's vast and diverse landscapes. From tractors and combines to the latest irrigation systems, these sophisticated tools are essential for meeting the demands of a growing population and climate challenges. Without the right equipment, farmers would struggle to maintain the quality and quantity of their produce. - read more
Irrigation systems play a crucial role in the success of farming operations in Australia. With unpredictable weather patterns and the vast dryland areas, having an efficient irrigation system can significantly enhance crop yields and sustain production during periods of low rainfall. From increasing water efficiency to improving crop quality, the benefits are numerous and indispensable for modern agriculture. - read more
Knowledgebase
Adjustable-Rate Mortgage (ARM): A type of mortgage in which the interest rate applied on the outstanding balance varies throughout the life of the loan.